Savvius Insight is an excellent solution for managed IT managed service providers. Managed service providers manage networks and IT infrastructure for clients, typically with 5-50 employees per client. Savvius Insight lets managed service providers decrease Mean Time to Resolution (MTTR) for customers and increase their awareness of when problems are brewing, while at the same time reducing costs.
To accomplish this, managed service providers install Savvius Insight at each customer location. Managed service providers can log into each of the systems at any time to see the current status of the client's networks, and develop detailed reports for their customers to increase the value of their services, all without leaving their office. Managed service providers can also define alarms and alerts on key performance indicators (KPIs) and have notifications sent each time an alert is triggered. If a problem is detected or an alert is received, the IT service provider can connect to quickly see what the problem is.
Savvius Insight: Real-time enterprise-class network management for smaller networks