Support FAQ

 

What's new in Omnipliance 9.2?

  • Multi-byte character support for packet analysis
  • Native QoS analysis support
  • Support for notifications via authenticated email systems
  • Timestamp support for Arista networks
  • Performance improvements
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What's new in Omnipliance 9.1?

  • Compass on the Omnipliance
  • Geographical breakdown of traffic per IP address
  • Show connected users on the Omnipliance
  • ACL Policy to disable file download from the Omnipliance
  • Pattern and Value filter enhancements
  • Support for protocol identification of ICAP, Cisco FabricPath and CAPWAP
  • RAID 6 option
  • Performance improvements
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What is the new RAID 6 option for Omnipliance?

If you order a Savvius Omnipliance, you can specify RAID 6 instead of the standard RAID 0. RAID 6 has the advantage of being able to replace a defective hard drive without having to reimage the unit.

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I have an Omnipliance now, can I change it from RAID 0 to RAID 6?

Yes, but the unit will need to be reimaged and all of your data will be lost. In addition, the time to reimage the unit will be much longer when using the RAID 6 option.

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Can I continue to use my Omnipliance when a defective drive is replaced in the RAID 6 array?

Yes, but the overall performance will be impacted until the drive is completely assimilated into the array.

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What is the new Remote Compass feature?

In the Capture Engine 9.1 there is now a better and easier way to configure the network settings. There are now 3 new ways to configure the interfaces on an Omnipliance.

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What is the new Top Applications graph on the Forensics tab?

The Top Applications Distribution graph is collected when "Top Stats" is enabled in the Capture Options. Data for Top Applications Utilization is collected when "Timeline Stats" is enabled in the Capture Options.

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What is the new Connected Users tab in the Capture Engine 9.1?

The new view added to the "Admin" engine tabs in Omnipeek called "Connected Users" shows all users currently connected to the engine.

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I see there is no LCD panel on the Omnipliances, how is it configured?

In the Capture Engine 9.1 there is now a better and easier way to configure the network settings. There are now 3 new ways to configure the interfaces on an Omnipliance.

  • USB flash drive
  • VT-100 Terminal
  • Default static IP address
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What are the different models of Omnipliance offered by Savvius?

There is an excellent overview of all of the products here:

https://www.savvius.com/products/overview/omnipliance_family

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What is the new Sparklines graph in the in the Details subtab of the Forensics tab?

The sparkline are the Network Utilization (Mbits/s) graphs, just shrunken. The data for the sparkline is only requested when the item becomes visible. Sparklines are updated for active captures.

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What is the new Savvius Splunk App?

The Savvius Splunk App is a set of dashboards, and other configuration, that is installed into a Splunk Instance.

The Splunk App includes a high level dashboard showing a summary of the following statistics:

  • GeoStats
  • Top Talkers
  • Top Protocols
  • Top Flows
  • VoIP Call Stats
  • Events
  • Summary Stats

The Splunk App includes detailed dashboards for the following statistics:

  • GeoStats
  • Nodes
  • Protocols
  • Flows
  • Events
  • VOIP Calls
  • Summary Stats
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How is the CTD stats performance going to increase?

This feature is only applicable to Omnipliance Network Capture Appliances with the new High Performance Adapters for Omnipliance. The adapter drivers include the ability to open a number of load-balanced streams (also referred to as "feeds") which enhances the performance.

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What is the new "Priority to Disk" option?

When enabled it gives priority to CTD (Capture to disk) captures, so that real-time monitoring captures have less impact on the CTD performance.

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What is the new "Disk space for this capture" option in the General>Capture Option?

This slider and associated text field are used to specify the maximum amount, in gigabytes, of disk space for the capture to occupy.

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What is the New VoIP Stats Option in the General->Capture Options?

When VoIP Stats are enabled, it will rate calls as Bad, Poor, Fair, and Good based on MOS-Low which will appear on the Timeline graph.

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What is an improvement for the Forensics Search?

The "Forensics Search on Open Files" is a good improvement to the Forensic Search. When performing a Forensics Search, any currently open file will now not have to be closed before the search can proceed.

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What is the new VLAN-MPLS Advanced Filter Node?

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What is the Diagnostics tab in the Capture Engine window?

This tab will allow you to run diagnostics on the connected engine and then display the results in a text box. You can save the diagnostics information to a text file, copy selected text, and refresh the current view.

Note: This information is usually used for tech support troubleshooting an issue.

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What is the new real-time Forensic Search feature?

Now when you do a forensic search, the results window will show up immediately. You will also see a progress bar at the top of the window displaying the progress of packets loading and processing.

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Can you add files to the Omnipliance?

Yes, you can now add files to the Omnipliance by simply clicking an icon and selecting the files you want to add.

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How is the Multi-Segment Analysis (MSA) feature used on Capture Engine?

The MSA Wizard guides you through the creation of an MSA project. It allows you to choose captured data from multiple Capture Engines located on your network, or multiple existing packet files.

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What are the enhancements to Third Party Authentication?

Capture Engine Linux and TimeLine now have the ability to use multiple authentication servers of different types, including TACACS, Radius and Active Directory.

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How do I configure and manage my Omnipliance?

The Omnipliance can be managed and configured with the Capture Engine Manager.

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Can I add software or hardware to my Omnipliance?

No. The Omnipliances are optimized for Enterprise network packet recording. You should not under any circumstances add software or hardware to these machines as doing so will compromise performance and void the warranty.

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Why do I receive a token error message when I try to log into the Omnipliance?

You must select "Third Party" Authentication to connect to the Omnipliance. Selecting "Default" Authentication causes this error.

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