Problems

Unified Communications (UC) applications such as VoIP and video have been used in the enterprise setting for well over a decade, yet they continue to cause some of the biggest and most persistent IT headaches for network engineers.

How do I monitor VoIP quality issues?

How do I monitor VoIP quality issues?

How do I troubleshoot VoIP quality issues?

How do I troubleshoot VoIP quality issues?

How do I troubleshoot video conferencing that is not operating as expected?

How do I troubleshoot video conferencing that is not operating as expected?

Solution

UC and other real-time protocols don’t reside in a vacuum. For that reason, troubleshooting UC applications requires network engineers to look at the network as a whole. Rather than showing network engineers what’s happening solely from a UC perspective, Savvius Omnipliance, Spotlight, Insight Plus, and Omnipeek provide the critical visibility to see UC applications and VoIP quality in relation to all of the other traffic on the network. That is the only truly effective and long-lasting way to troubleshoot, analyze, and resolve UC application issues on any shared network.